BPO SERVICES
Our extensive experience within the Cargo industry has helped us identify key revenue drivers and cost reduction methods that it is not always feasible for cargo operators to manage themselves. Economies of scale, comprehensive domain understanding and the right talent allow us to offer these services to you at a cost which would be a fraction of the top and bottom line effect.
Agency Sales Audit
Using defined processes we will help you audit agency rates, weights, commissions and miscellaneous charges as well as unreported sales. This will help recover significant lost revenue due to agency deliberate or negligent practices and put in measure to prevent future recurrence.
Interline Audit
Comprehensive verification of inward interline bills is often not feasible prior to clearance within stipulated IATA timelines and industry estimates an error rate of as high as 12%. ARES Secondary Interline Audit will provide you with this service helping plug such revenue losses without the need for additional manpower.
Freight Supplier Payment Audit
With the help of cross-geography and multiple-vendor data we can help audit invoices received from vendors for transportation and other logistics support. We can then advise on the veracity of the rates, accuracy of your bills and can advise you on how to increase your savings by vendor renegotiation, selection or process improvement.
Revenue Accounting
The ARES Managed Process Services Centre can undertake comprehensive Carrier Cargo Revenue Accounting. You can choose to use your existing revenue system or our proprietary system but can outsource your entire revenue accounting work to our well trained team.
Reservations
ARES can provide you with front-end and back-end solutions to extend your reservation system to cover a wider geographical footprint. We can provide the support to continuously manage your reservations systems for you. We can also develop and implement a track and trace mechanism to help increase customer satisfaction.
